Troubleshooting guide › Fix it yourself, by machine › TIG welding machines (DC)

Fix it yourself: Cruxweld DC TIG machines (iTIG200DC, iTIG251DC, iTIG301DC, CWTIG400iJ, pulse TIG)

A TIG machine has one more thing to go wrong than a stick machine: the HF arc starter and the gas valve. Almost every “no arc” call is the tungsten, the earth, the gas or the torch switch, in that order. Work through this page before you call; if you do call, tell us which lamp is on and whether you hear the HF crackle.

Covers: iTIG200DC, iTIG251DC, iTIG301DC, CWTIG400iJ, TIG 630, TIG 200P / 400P / 500P pulse.

Reviewed by the Cruxweld technical team, October 2026. Settings are starting points to confirm on a test piece; acceptance is decided by the code or drawing the job is built to. Checks marked “call” are for our technical team.

Before you start: Switch the machine off at its own switch and at the distribution box before touching any cable, torch or connection. Everything on this page is outside the cabinet: supply, cables, consumables, gas, air, water and settings. If a check below does not clear the fault, stop there and send us the symptom; opening the machine is for our technical team. The HF starter puts high voltage on the torch: never touch the tungsten with the trigger pressed, and keep the torch lead away from electronics.

Five checks before you call

  1. Supply: correct voltage for the model (a 230 V machine on 415 V goes straight into protection and can be damaged), fuse or breaker rated as specified, cable size adequate.
  2. Earth: work clamp on bright metal, tight; earth lug tight at the machine.
  3. Gas: cylinder open and above 5 bar, flow 6-10 L/min, gas comes out of the cup when the trigger is pressed (you can feel it on the back of a hand).
  4. Tungsten: ground to a point, not contaminated, 2-3 mm from the work when starting, collet matched to the tungsten size and tight.
  5. Mode: TIG not MMA, HF not lift-arc (or the reverse, as intended), remote switch off unless a pedal is connected, 2T/4T as expected.

Lamps and what they mean

IndicatorMeaningWhat to do
POWER off, no displayNo supply, input fuse, switchCheck the supply and the isolator; if the input is good, call
Yellow O.C. / protection lamp on, no outputOver-temperature (duty cycle), over-current, or supply voltage outside the rangeWhen the protection lamp is on, leave the machine switched on so the fan keeps running. It resets itself when it has cooled. Switching it off makes the wait longer. If the machine is cold when it happens, check the supply voltage
Lamp on at switch-on, machine does nothingWrong supply voltageSwitch off, verify the supply, connect to the correct one
Display on but no HF crackle when the trigger is pressedTorch switch, torch plug, or mode set to MMACheck the plug and the selector; try the pedal if you have one

Fault table: what you see, what to check, when to call

What you seeCheck yourselfIf it persists
No HF sound at allTorch switch plug seated; MMA/TIG selector on TIG; remote switch position; trigger continuity (swap torch if you have one)HF relay, transformer or HF unit: call
HF crackles, no arcTungsten 2-3 mm from the work, sharp, clean; work clean; earth connected; current not at minimum; machine not in protectionSpark gap dirty or output diode: call
HF keeps running after the arc starts, or will not switch offTorch switch stuck or trigger cable shorted (crushed cable)HF relay or control board: call
Arc starts, weld goes black, tungsten burnsGas: contents, valve, flow, hose, cup, post-flow setting; draughtSolenoid or gas relay (no click when the trigger is pressed): call
No gas at allCylinder and flow meter open; hose not crushed; solenoid click audibleSolenoid or gas relay: call
Current cannot be adjustedRemote switch on with no pedal, pedal plug seated, knob tight on the shaftPotentiometer or board: call
Rated current not reachedSupply voltage under load; cable size; supply capacity (a weak single-phase line on a 220 V model)Output rectifier (after long high-current use): call
Arc unstable, current wanders on the meterSupply fluctuating, big load starting nearby; tungsten contaminated; collet looseIf the reading is steady and the arc still wanders, see the TIG process page
Tungsten melts or balls on DCTorch connected to the + terminal by mistake; current too high for the tungsten sizeTorch to negative for DC TIG
Fan does not runOn many models the fan runs only while welding; weld 10 s and lookIf it never runs: call before the machine overheats
Pulse or slope settings do nothingPulse switch on; 2T/4T mode; settings savedBoard: call

Daily and weekly care

  • Daily: supply cable, torch lead, work cable and connections; fan runs; gas hoses for leaks; tungsten, collet and cup.
  • Weekly: clean the torch parts; torch O-rings and insulation; knobs and switches work; blow dust from the louvres with the machine isolated.
  • Water-cooled torch: coolant level daily, coolant change yearly, never run dry.
  • Keep the HF spark gap area and the torch socket free of metal dust (grinding near the machine is the usual cause of HF faults).

Questions we get asked

Lift-arc or HF?

HF is cleaner (no tungsten contamination) and the default. Use lift-arc when HF upsets a nearby CNC, computer or pacemaker-wearing colleague.

The machine works on stick but not on TIG

Then the power section is fine; the problem is in the torch switch, the gas path or the HF unit. Check the torch plug and the gas first.

Can I use the same machine for aluminium?

Not a DC model. Aluminium needs AC; see the AC/DC TIG page.

Welding or cutting problem rather than a machine fault?

If the machine runs but the weld or cut is wrong, the cause is usually settings, consumables or the material. Start here:

Does the machine matter?

Running an air-cooled torch at its limit for long seams is the most common reason a TIG machine “overheats”; the torch, not the machine, is the limit. The TIG range page shows which models come with a water-cooled torch.

Still stuck?

Send a photo of the weld or cut, your machine model, consumable and plate thickness. Our technical team replies on WhatsApp with the likely causes and the next checks to make.

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