Troubleshooting guide › Fix it yourself, by machine › MIG welding machines

Fix it yourself: Cruxweld MIG welding machines (CWMIG iJ series, MIG300iW, MIG500P, thyristor and diode MIG)

Most calls we get about MIG machines are cleared in five minutes by the operator: a missing phase, a loose work clamp, an empty cylinder, a worn tip, a blocked air inlet. This page lists what the machine is telling you through its lamps, what to check in order, and the point at which to stop and message us. It covers the inverter iJ series with separate feeder, the compact MIG300iW and MIG250iW with built-in feeder, the water-cooled MIG500P, and the older thyristor and diode MIG sets.

Covers: CWMIG400iJ, CWMIG500iJ, CWMIG600iJ, CWMIG500P (water cooled), MIG300iW, MIG250iW, Thyristorised MIG 400 / 600, Diode MIG 250 / 400 / 600.

Reviewed by the Cruxweld technical team, October 2026. Settings are starting points to confirm on a test piece; acceptance is decided by the code or drawing the job is built to. Checks marked “call” are for our technical team.

Before you start: Switch the machine off at its own switch and at the distribution box before touching any cable, torch or connection. Everything on this page is outside the cabinet: supply, cables, consumables, gas, air, water and settings. If a check below does not clear the fault, stop there and send us the symptom; opening the machine is for our technical team.

Five checks before you call (in this order)

  1. Supply: all three phases present at the isolator, voltage within the range on the rating plate (350-480 V on the CWMIG iJ series). One missing phase is the single most common “machine fault” and it also overheats the machine.
  2. Earth: work clamp on bright metal close to the weld, clamp face clean, earth cable lug tight at the machine.
  3. Gas: cylinder open and not empty, flow 12-18 L/min at the nozzle with the trigger pressed, hose not kinked, heater warm on CO2.
  4. Torch: contact tip the right size and not oval, nozzle free of spatter, liner blown through, feed roll groove matched to the wire and pressure set so the wire just cannot be stopped by hand.
  5. Air: inlet grilles and louvres clear, fan running when welding, nothing stacked against the back of the machine.

Lamps and what they mean

IndicatorMeaningWhat to do
POWER off, fan off, no displayNo supply, phase missing, rear breaker open, input fuse, or control transformerCheck the isolator and all three phases; close the rear breaker once; if it will not stay closed, call
POWER on, PROTECTION / ALARM on, no outputOver-temperature (duty cycle exceeded, blocked air path, ambient over 40 degrees C) or mains over-voltageWhen the protection lamp is on, leave the machine switched on so the fan keeps running. It resets itself when it has cooled. Switching it off makes the wait longer. Clear the louvres. If it trips every few minutes, the job is beyond the duty cycle
ABNORMAL / FAULT onInternal fault detected by the control boardSwitch off, wait 1 minute, switch on once. If it returns, call with the lamp pattern
Rear breaker trips at switch-onInternal component failureDo not keep resetting; call
Rear breaker trips during weldingDuty cycle exceeded, or the breaker itself is weakReduce current or add rest time; if it trips under light load, call
Fan not runningFan or its capacitor, or on some models the fan starts only when welding beginsWeld for 10 s and watch; if it never runs, stop welding (the machine will overheat) and call
CO2 heater cold, regulator frostingHeater fuse blown, heater cable, or heater elementCheck the heater plug on the rear panel; the heater fuse is a user-replaceable fuse on most models; otherwise call

Fault table: what you see, what to check, when to call

What you seeCheck yourselfIf it persists
Trigger pressed: no wire, no gas, no voltageTorch plug fully home in the feeder; control cable between feeder and machine seated at both ends, pins clean and straight; MIG/MMA selector on MIGTorch trigger switch or control board: call
Wire feeds but no gasCylinder valve, contents, flow meter, hose end to end, solenoid click when the trigger is pressedSolenoid or control board: call
Gas flows but no wireFeed roll pressure arm closed, spool brake not locked, wire not jammed at the inlet guide, DC supply plug to the feeder motor seatedFeed motor or feeder board: call
Wire feeds unevenly, birdnests, burns backLiner blown out or replaced, tip size and wear, roll groove, roll pressure, spool brake, torch cable not coiled, burnback time settingFeeder motor speed control: call
Arc will not strikeEarth clamp and cable, contact tip conducting, output lugs tight, wire end cut cleanOutput circuit: call
Arc unstable, heavy spatterVoltage matched to wire speed, tip worn, earth poor, one phase missing (arc weak and machine humming), gas flowIf the arc wobbles with a steady voltmeter: call
Current will not reach the set valueSupply voltage under load, cable size and length to the machine, long stick-out, poor earthHall sensor or control board: call
Current cannot be adjustedRemote/local selector, feeder control cable seated, knob not loose on its shaftPotentiometer or board: call
Porosity suddenly on a machine that was fineGas (contents, flow, leaks), nozzle, draught, wet plate, heater on CO2See the porosity page
Machine stops after 20-30 minutes, restarts after a restDuty cycle, air inlets, ambient temperature, fan runningIf it stops at low current with a clean machine: thermal switch, call
Water-cooled torch very hot, little coolant return (MIG500P)Coolant level between the marks, hoses connected and not reversed (colour to colour), hoses not kinked, pump running, radiator cleanPump or flow switch: call. Never weld with the tank empty; the torch is destroyed in seconds
Earth cable or output plug hotLug or dinse plug loose, clamp face burnt, cable too smallReplace the clamp or cable; a hot connection is a fire risk

Thyristor and diode MIG sets: the differences

  • Voltage is set in steps on a tap switch; if the bead is slightly wrong at every step, use the fine switch or a different wire speed rather than forcing it.
  • No electronic protection on diode sets: an overheated transformer shows as a weak arc and a hot smell. Let it cool, check the fan and the louvres.
  • Thyristor sets lose the arc when one phase is missing; check all three phase lamps or the isolator first.
  • The feeder on these sets is powered from the machine through the control cable; a broken cable is the usual reason for “no feed”.

Daily and weekly care

  • Daily: tip, nozzle, gas flow at the nozzle, earth clamp, cables for damage, fan running, coolant level on water-cooled sets.
  • Daily: blow spatter off the feed rolls and inlet guide; keep the feeder door closed while welding.
  • Weekly: blow the liner through with dry air from the torch end; check roll groove and pressure; check the hoses for leaks with soapy water.
  • Weekly: check cable lugs and plugs for heat marks; tighten.
  • Every 3-6 months: with the machine isolated, blow dust out of the air path with dry low-pressure air; new liner on a production torch; change coolant yearly.

Questions we get asked

Can I run the machine on a generator?

Yes, on a generator rated at least 1.5 times the machine input kVA with stable voltage. A small or worn generator gives an unstable arc and trips the over-voltage protection.

The protection lamp comes on even when the machine is cold

Then it is the supply: mains over-voltage or a phase imbalance, not temperature. Measure the supply at the isolator with the machine running.

Which spares should I keep?

Contact tips (a box of each size you use), two nozzles, a diffuser, a liner, a set of feed rolls, an earth clamp, and the CO2 heater fuse. The spares page has the list for your model.

MIG500P: single pulse or double pulse, and what if the program does not match the wire?

Single pulse for most steel and stainless work (spatter-free spray at lower average current); double pulse for aluminium and for a TIG-like ripple on visible stainless seams. A program chosen for the wrong wire or gas shows as an unstable, spitting arc and a bead that will not wet: re-select the program for the wire diameter, material and gas before touching the trim. For aluminium fit the push-pull torch or a spool gun, a PTFE liner and U-groove rolls.

Welding or cutting problem rather than a machine fault?

If the machine runs but the weld or cut is wrong, the cause is usually settings, consumables or the material. Start here:

Does the machine matter?

If the checks on this page keep ending in “call service” for the same machine, it is usually being run past its duty cycle or on a weak supply line. The product finder shows the size that runs your plate continuously.

Still stuck?

Send a photo of the weld or cut, your machine model, consumable and plate thickness. Our technical team replies on WhatsApp with the likely causes and the next checks to make.

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